It may seem like a daunting task to change Managing Agents but it would be highly beneficial to the site and to the individual owners to ensure a value for money professional service. To ensure you achieve this, it is important that the Managing Agent you choose is well experienced, is a member of the appropriate professional bodies and comes recommended. Such an agent should be able to provide a professional and personal service geared specifically to your site.
This is precisely what we offer to our clients and we believe that good communications and transparency are vital ingredients to a successful relationship.
Seel & Co can advise on the procedure including:-
Should you require assistance the please call us to discuss your options.
A report would be provided by a qualified electrical engineer, which will indicate remedial work, if required. Electrical safety plays an important part of ensuring the fire safety of the building.
For further information see the guide book ‘Electrical Safety in Communal Areas’ click here.
Please report any problems to Seel & Co during office hours as stated above on 02920 370 100 or via email at firstname.lastname@example.org. If the problem is not urgent please leave a message. Seel & Co will endeavour to answer any queries, questions or problems you may have at the earliest opportunity.
In the event that there is an emergency, and you cannot contact Seel & Co, here are the contact numbers you should use. Please note that you will be responsible for the cost of any out of hours call outs for attendance to a non-emergency matter.
J M Property Services
Gas & Plumbing Services
Gas Rite Kitchens & Bathrooms
Cardiff County Council
Wales & West
A fire risk assessment will cover a range of items, which may include:
The risk assessment will also provide information of how to control or resolve fire safety matters.
Every year people are injured or die due to inadequate installation, servicing or ventilation of gas appliances due to the release of carbon monoxide which is a highly dangerous and odourless gas which can cause sickness, loss of consciousness or death.
This is rectified however by ensuring that your gas appliances, including your gas boiler and gas flue, are serviced on an annual basis by a qualified and competent gas engineer. For all properties that are rented out a gas safety certificate is required annually.
Some buildings may contain a communal flue which should also be assessed on an annual basis – this is likely to be the responsibility of the Freeholder or Management Company so you should check before servicing the flue.
There is much legislation that provides structure to managing a property. The legislation covers a wide range of subjects including:
Should any of the above affect the management of the site, Seel & Co will advise and recommend the best course of action specifically for your site.
The LVT or First-Tier Tribunal as it is now called in England is the Court where disputes between leaseholders and their Landlord or Management company are adjudicated.
The tribunal can adjudicate on the following matters:
Charges payable under an estate management scheme.
Applications to the LVT may incur charges and in most cases it is advised to apply to the LVT only as a last resort. The cost per application and address where the applications should be submitted are as follows:
Applications for money matters including premium of nominated insurer:
not more than £500.00
more than £500.00 but not more than £1,000.00
more than £1,000.00 but not more than £5,000.00
more than £5,000.00 but not more than £15,000.00
more than £15,000.00
not more than £50.00
For applications concerning dispensation with consultation requirements, determination as to suitability of nominated insurer, appointment of managers and variation of leases, costs are as follows:
Up to five
Between six and ten
More than ten
There is no fee payable in respect of the following provisions:
Click here to download the guide.
Most Leases contain covenants relating to the prevention of nuisances including noise nuisance but enforcement of breaches of covenant can be slow and cumbersome. It is therefore recommended that any occupier firstly contact their local authority whose Environmental Health Officers have the legal powers to act in the case of noise nuisance far more effectively and quickly where it can be proved that a nuisance exists.
Any formal action however it is taken to counter a noise nuisance will be reliant on there being sound (excuse the pun) evidence from those suffering a nuisance.
Seel & Co deal with the transfers of properties within a development. We manage answering all solicitors’ leasehold questionnaires, providing information and documentation and ensuring that all the legal documents are in place. As part of the transfer process we ensure that any outstanding charges are settled and where necessary, issue a new share or membership certificate to the individuals.
Certain conditions need to be met and specific notices issued.
RTM does not necessarily mean self-management. The right to manage is simply a transfer of responsibility and decision-making. Leaseholders should not be tempted to view RTM just as a route to do-it-yourself management unless the building is small (no more than, say, six flats) the day-to-day management may be best left to a professional managing agent.
Management is a job which requires certain skills and experience and carries with it great responsibility.
Further information can be found from the Leasehold Advisory Service either by visiting their website or by downloading LEASE’s introductory guide by clicking here.
If your Residents’ Management Company (RMC) is looking to carry out works, or enter into a long-term agreement of this nature, then consultation must take place with all lessees. If there is a Recognised Tenants’ (or Residents’) Association (RTA), then you must include them within your consultation.
For qualifying works, under Section 20 you would be required to serve a “Notice of Intention to Carry Out Works” upon all lessees. The Notice must generally describe the proposed works, state the reasons for considering the proposed works, and invite leaseholders to make written observations within 30 days. The correspondence address for observations should be stated within the Notice as well. The importance of the Notice of Intention is that it offers lessees with the opportunity to provide the name of a contractor from whom the Landlord/RMC should try to obtain an estimate for the proposed works.
At the expiration of the 30-day consultation period, at least two estimates should be obtained: one of these estimates must be from a person completely independent of the landlord/RMC. If nominations were made within the consultation period, then estimates should have been obtained from at least one of these nominations. The Landlord/RMC must then provide a “Statement of Estimates” which sets out the details of estimates that have been obtained and a summary of observations received within the consultation period. Any estimates that have been obtained must be available for inspection by the lessees, including estimates obtained from nominated contractors. A “Notice to Accompany the Statement of Estimates” must also be served in conjunction with the Statement of Estimates, which sets out the hours and place where details of the estimates may be inspected, inviting lessees to make written observations on the estimates within 30 days, specifying the address to which those observations should be sent.
If, at the expiration of the consultation period, the chosen contractor did not provide the lowest estimate, then a “Notice of Reasons” must be served upon all lessees. This essentially states the Landlord’s/RMC’s reasons for awarding the contract. It is worth noting that if a nominee is chosen to carry out the works, and they didn’t provide the lowest estimate, then although the requirements of Section 20 have been fulfilled, it would be prudent to serve a Notice of Reasons because that estimate could be tested for reasonableness by the Leasehold Valuation Tribunal (LVT) under Section 19 of the 1985 Landlord & Tenant Act.
For long-term agreements, the procedure is essentially the same, however Stage 2 is referred to as a Notice of Proposals. For instance, an agreement such as an intercom maintenance contract isn’t just about the cost of the maintenance, but the number of visits per year, frequency of visits, number of staff per visit, inclusions/exclusions of service etc.
In the event that the consultation procedure is not followed correctly and the Landlord/RMC is successfully challenged at the LVT, then the maximum amount recoverable from lessees under the service charge is £250 for major works and £100 for long-term agreements.
For more comprehensive information on Section 20 please see the advice guides on the LEASE website.