Here is a selection of the most common questions and our answers to them. If you can’t find the answer you need, then contact us
Tenants are liable to pay an administration fee, which covers the costs of referencing and drawing up of the tenancy agreement. The costs payable vary based on the level of rent payable. The admin fee is non-refundable if we are unable to obtain satisfactory references or if you withdraw your application.
Yes, there are two or three bits of law covering this and it is a criminal offence for an agent (or whoever is collecting the rent) to fail to provide, without reasonable excuse, this information within 21 days of formal written request by the tenants.
Equivalent to one month’s rent plus £75
Equivalent to one month’s rent plus £125
All bonds are protected in the tenancy deposit scheme. More information can be obtained from www.tds.gb.com
This will include a credit history, employment reference and if applicable a current landlord reference. We will not start the referencing process until the appropriate admin fee is paid.
Broadly, that means to report disrepair promptly; to take reasonable steps to ensure that neither the tenant nor guests damage the property, its fixtures and fittings; to do the minor day to day things any home-occupier would normally do e.g. replace light bulbs, fit a new battery in a smoke or CO2 detector, tighten an odd screw which has come loose on a door handle etc.; to keep the property reasonably warm and aired to help prevent condensation or freezing of pipes; to leave the property secure when absent from it; to keep the garden and other areas reasonably tidy and free from rubbish.
You will be required to pay £100 as a holding deposit from the fees listed below in order to start the referencing process.
The landlord is responsible for the costs of preparing and checking the inventory; such costs should be seen as a necessary investment that helps protect the interests of both landlord and tenant.
If no further fixed term is created to follow on from the end-date of original term, and assuming notice to end the tenancy has not been served, the tenancy can simply hold over as a “periodic tenancy” e.g. rolling on with basically the same terms and conditions and in line with how the rent is due to be paid. This is usually monthly.
It should be written in plain and intelligible language (no unnecessary jargon!) and its terms and clauses should be fair and balanced, taking account of the respective positions of the parties and should not mislead about legal rights and responsibilities.
Landlord and tenant should take care to individually negotiate any particular terms or conditions that are important to them or especially relevant to the particular let or property.
The guarantor must be a UK-based guarantor, meaning that their current primary residence must be in the UK. We must be able to confirm a guarantors of income and their credit history and as such would require them to complete their own referencing application form, separate to that of the tenants.
The cost for referencing of a guarantor is £20 + VAT.